After-sale service

Warranty Period:
Machine Construction 3 years warranty
Electrical components 1 year warranty

Providing instruction manuals and maintenance pics in multiple languages

1 Set additional spare parts Freely : Main Brush(1 pcs), Side brush(1 set), rubber strap(1 set) per sweeper

Providing localized after-sales service, with personnel on site

24h English service and pic training

Customized design acceptable

Consumable Spare Parts & Maintenance Replacement Time

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FAQ

  • Q: How long is your machine warranty period?

    A:

    Door locks, pedals, and other components come with a 3-year warranty against damage caused by non-human factors.Controllers, fans, and other major components come with a 1-year warranty against damage caused by non - human factors.Orders will includea maintenance manual corresponding to the model. It is recommended to perform routine maintenance according to the manualto reduce malfunctions and extend the service life.

  • Q: Which kinds of batteries can we choose?

    A:

    Our standard configuration is Lead-acid battery, it also can use lithium battery according to customer's request.

  • Q: Is customized design acceptable?

    A:

    Yes, of course,we have professional engineers help design the most proper one for you.